For all the services contracted, full advance payment should be received by us in our bank account minimum six weeks in advance prior to the date of travel. In case there happens to be any subsequent amendments to the services contracted, payments to be made to us before the date of commencement of services originally contacted.
Advance payment can be made through wire transfer to our bank account (with all bank charges to your account). Payment for later additions, if any, can be made to us by foreign currency notes or Master/Visa credit card along with ID proof in the form of your valid Passport, containing the Indian visa, and immigrations entry stamp into India.
For cancellation of services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date your cancellation letter is received by us, and would be as follows:
45-30 days prior to arrival - 25% of the program price.
29-16 days prior to arrival - 50% of the program price.
15-0 days prior to arrival or NoShow – NO REFUND.
Please note: In case of cancellation of services after the booking is made minimum 10% cancellation charges are applicable irrespective of the above mentioned cancellations slabs.
In case of air ticket bookings, a separate schedule of advance payments and cancellation policies shall apply, in accordance with the rules prevailing at the time among Indian domestic carriers.
In case of railway ticket bookings including special trains (e.g. Palace on wheels, Deccan Odyssey etc.) and high peak season bookings (20Dec to 15Jan) a separate cancellation policy is applicable (which would be advised as and when applicable)
In case of cancellation or non-utilizing of services for any reasons after commencement of services contracted, no refund shall be made by us. We shall not bear any responsibility to refund for unused hotel accommodation, chartered transportation, unused air/train tickets, missed meals, guides etc.
In case of cancellation in advance, refund amount for unused/unutilized services (which have been paid for and cancelled in advance) would be worked out on the basis of cancellation policy as described above and the money accordingly refunded to the person/entity who made the payment to us. Please note that the refund process may take around a month due to banking procedures. Any bank charges relating to the refund would be deducted from the refund amount.
Please note in case after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel prices or guide charges by the Government of India, or any increases in the costs of transportation, the same would be charged as extra.
T S Travel Services act only in the capacity of agent for hotels, airlines, transporters, railways and contractors providing other services, and all exchange orders, receipts, contracts and tickets issued by us are issued subject to the terms and conditions under which these services are provided by them.
All itineraries are sample itineraries, meant to give you a general idea of the likely tour schedule. Factors such as weather, road conditions, physical fitness of the participants etc. can dictate itinerary changes both, before the tour, or during it. We reserve the right to change any schedule if we feel it is required in the interest of your safety, comfort and general wellbeing. All hotel bookings are based on usual check in and checkout time of the hotels until unless indicated in the itinerary.
Our prices are based on the prevailing rates as negotiated by us with hotels, airlines etc. As hotels and airlines retain the right to modify their rates without notice, in case of such change(s) prices quoted by us before the modification, can be revised by us according to the modifications by hotels and/or airlines.
We shall not be responsible for any delays/changes in the program or any expenses incurred, whether directly or indirectly, due to natural hazards, flight/train cancellations, sudden timetable changes, accident, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, earthquake, fire, political closures, strikes, riots or any untoward incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting, directly or indirectly, from any act of God, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical reasons, Government regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are strongly advised to seek all medical advice and make all insurance arrangements in their home country/city well in advance, and take all precautions necessary. All baggage, personal property, and health at all times are at the client's risk.
T S Travel Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, please rest assured that it will only be used in accordance with this privacy statement.
We may collect the following information:
T S Travel Services also collects the IP addresses used to access our website and the dates and times of access. This information is used to analyze trends, administer the website, track user movement, and gather broad demographic information for aggregate use. IP addresses are not personally linked to identifiable information.
What we do with the information we gather?We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
T S Travel Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19AUG2015.